Frequently Asked Questions
1. What types of products does Track & Tire Direct Inc. offer?
We specialize in high-quality tracks and tires for skid steers, loaders, and off-road equipment. Our inventory includes various patterns, such as ZZ Pattern, C-Lug, Multibar, and Block Pattern tracks, as well as a wide selection of durable tires from top brands like Goodyear and Trelleborg.
2. Do you offer nationwide shipping?
Yes! Track & Tire Direct Inc. ships to all locations within the continental USA. We offer fast and reliable shipping with tracking information so you can follow your order’s progress.
3. How long does shipping take?
Most orders are processed within 1-2 business days, and delivery times vary depending on your location. Typically, shipments arrive within 5-7 business days after processing.
4. Can I return or exchange a product if it doesn't work for my equipment?
Absolutely! We offer a hassle-free return policy. If your product is in new and unused condition, you can return it within 30 days of receiving it. Just contact us, and we’ll help with the return process. Please note that shipping fees are non-refundable unless the return is due to our error.
5. Do your tracks and tires come with a warranty?
Yes, many of our products come with a manufacturer’s warranty, which covers defects in materials and workmanship. Each product has specific warranty details, so please check the product description or contact us for more information on your purchase.
6. How do I know which track or tire pattern is right for my equipment?
We’re here to help! If you’re unsure which product suits your equipment best, feel free to contact our team. Give us details about your machine, the terrain you operate on, and your workload, and we’ll recommend the ideal tracks or tires for you.
7. Can I get a price quote before purchasing?
Of course! We offer custom quotes based on your equipment and needs. Simply fill out our contact form or give us a call with your equipment details, and we’ll provide a personalized quote.
8. Do you offer any financing or payment plans?
Yes, we understand that some purchases can be significant investments. Contact us to discuss available financing or payment plan options for larger orders.
9. What brands do you carry?
We proudly carry products from top brands like Goodyear, Trelleborg, and other trusted manufacturers. Our commitment to quality means you’ll always get durable, reliable tracks and tires from industry-leading brands.
10. How can I get in touch with customer support?
We’re here to assist you! You can reach us via phone, email, or by filling out the contact form on our website. Our friendly and knowledgeable customer service team will get back to you as soon as possible.
